How to Charge Off-line Credit Card Transactions

For more information about off-line credit card transactions, see that section under Payment Options. This chapter assumes that your store uses offline credit card transactions as a payment option and focuses on how to process those orders.

As mentioned above, all offline credit card orders are labeled Pending by Your store as you have not yet received payment for them. After locating a pending order paid with off line credit card, click on the Change status button. The credit card information can be viewed with the link provided in Show Order view. You can now charge the credit card using your POS terminal, software that may be installed on your PC, or any other system. When the transaction is approved, you can change the status of the order from Pending to Paid. The order can now be packaged and shipped. When you do ship it, add shipping details to the same order details page, and update the order status to Shipped. This will not only keep your store’s BackOffice updated, but also update the customer service area of your store, which provides customers with updated information on their orders.

In Your store you can also store the Transaction Results for payments like Authorization Numbers and you can also store the Tracking Number for Shipments. The customer may retrieve this information using Customer Menu, Order Tracking.

To ensure data security, all credit card information collected from your customers during non real-time credit card transactions is stored in the store database in an encrypted format. It is decrypted on-the-fly only on through the order management module of the BackOffice +. If you download the Your store store database (an MS® Access database) or make a query over SQL Server database you will not be able to read credit card details.

Also for security reasons, credit card information is never included in an order confirmation email.

You can configure Off Line Payment Package to send CC data encrypted by e-mail.

Note: When users submit their orders, they will simply select “Credit Card” from the payment option drop down menu on the check out page. They will not know whether credit cards are processed online (real-time) or off-line on your store.

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